Creating a ticket

Created by Daniel Bieberstein, Modified on Mon, 11 Sep 2023 at 11:03 AM by Andreas Dallner

Once logged in you can create a ticket by pressing one of the those two options

Please fill the required fields and provide a detailed description following our ticket guidelines.

Based on keywords in the subject you might get provided related articles that might help you to solve the problem.

Please note that the maximum attachment size is 20mb. If files larger than this need to be provided an upload link will be provided in the ticket itself.

Please note that if Simplifier AG is awaiting response from you regarding an issue you'll receive 2 notifications. If no feedback is given within 3 days after the second reminder the ticket will be closed automatically.

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